Community

Contact us

If you run into any issues, please contact us through the channels below.

Check here first

Most questions about payments, refunds, and mate reviews are answered here: FAQ If you have an ongoing booking, it is usually faster to speak directly in the chat.

Send us a question

No account needed. When we answer, we text the mobile number you leave here, and you can read the answer from the link in that text.

Name

Mobile number

We text this number when your answer is ready. No marketing messages.

Email (optional)

Helps us when we answer. Notices are sent by text message only.

What is it about

Details

Tell us when and what happened so we can answer faster. Up to 2 links.

What we collect Name, mobile number, email (if given), your message, IP address

Why To read and answer your question, text you when it is answered, and stop spam

How long 30 days after the question is answered. Then we delete your name, contact details and IP address.

I agree to the collection and use of my personal data

Without your consent we cannot take the question. You can still reach us through the channels below.

Never write a password or a card number here. Support will never ask for one.

Contact channels

Operating hours 평일 10:00 ~ 20:00

No contact info has been registered yet. Please add it in the admin settings.

In an emergency

If you feel unsafe during your meeting, leave the spot first and call 112. You can let us know afterward. Your safety comes first.

Reports regarding prohibited behavior follow the criteria listed here: Safety and trust Once a report is received, settlement for that booking is paused.